HOME REMODELING – Do-it-Yourself or Not?

READY, SET, DO-IT-YOURSELF – OR NOT

Do It Yourself Remodeling

Have you ever watched a home improvement show and decided “I can do it myself.” The shows make it look so easy – and the whole house is renovated in just 30 minutes!

It’s time for a reality check to see if you should really tackle a do-it-yourself (DIY) project. The National Association of the Remodeling Industry (NARI) created a simple yes-or-no quiz that you should take before you tackle a DIY project.

Take this quiz to find out!

Answer yes or no:

1.  Do you enjoy physical work?

Most home remodeling projects are labor intensive.  You may discover muscles that you didn’t even know exist!

2.  Are you persistent and patient?

This reminds me of the a homeowner who decided to tackle removing the old flooring in his home. To his dismay, there were multiple levels of old flooring that had to be removed, he needed to rent special equipment to remove the flooring, and it delayed the completion of his renovation/addition by more than a month.

3.  Do you have reliable work habits—meaning that once the project is started, will it get finished?

How many times have you started a project and then life takes over?  This happens to the best of us.  How much time do you truly have to devote to a project?

4.  Do you have all the tools needed and, more importantly, the skills required to do the job?

Not only do you need to have the tools and the skills, you also need to know the building codes.  Additionally, if the project required a permit, and you do not get one, you can be fined, receive a stop work order, and worse yet – be told to remove all changes you made to your home.

5.  What quality level do you need for this project? Are your skills at that level?

Even painting is not just about getting a paint brush,  a can of paint, and painting the walls.  You need the right type of brush, the right type of paint, and the knowledge of how to prepare the painting surfaces.

6.  Do you have the time that will be required to complete the project?

Time… if only there was more of it. Just because the DIY shows make it look like a project takes no time at all doesn’t mean that is true! Always double or triple the time estimated for a DIY project, unless you are highly skilled and familiar with that particular project.

7. Will it matter if the project remains unfinished for a period of time?

People with the best intentions sometimes don’t realize how long a project may take.  If you are only working weekends and nights to finish a project that may take 8 weeks, your project may take 20 weeks or more.  How long do you want to live with your house in disarray?

8. Are you prepared to handle the kind of stress this project will create in your family relationships?

A renovation project becomes your life. How will you handle questions like:

            “Why is it taking so long?”

            “What did you do to the wall?”

            “When will it be done?”

            “How much money will that cost?”

             9.  Do you know all of the steps involved in the project?

Another true story – a homeowner hired Leading Edge Homes, Inc. to do an addition.  As the project continued, the homeowner decided to add the new flooring to the rest of the house. Unbeknownst to us, the homeowner decided he wanted to save money and paint the rest of his home. He made that decision after the new flooring was installed. 

The homeowner should have taken this quiz before starting some DIY projects.  He is only painting on the weekends – all of the furniture is sitting in the middle of the room. He didn’t think through the steps.  He should have painted before having us install the new flooring! Now there are drips of paint on the new floor. 

10. Is this a job you can do completely by yourself or will you need assistance?

If you do need assistance, what skill level is involved for your assistant? If you need a professional subcontractor, do you have access to a skilled labor pool?

11. Are you familiar with your local building codes and permit requirements?

(Some jurisdictions require that the work be completed by a licensed and bonded professional in order to meet code.) It’s best to check these requirements before beginning work on the project.

Remember, if you fail to pull a permit you will end up paying more for your project than you imagine.  Some municipalities charge you a penalty of triple the permit fee if you failed to pull a permit.  Also, if you go to sell your home and work was done without a permit, you will have difficulty selling your home.

12. What will you do if the project goes awry?

Many contractors are wary about taking on a botched DIY job and you may be forced to remove all of your handy work.  All of the money and time you spent may be thrown away.

13. Is it safe for you to do this project?

(If you are not familiar with roofing or do not have fall protection restraints, you may not want to venture into a roofing job. Similarly, if you know nothing about electricity—leave it to the professional. Some jobs can be fatal if not performed correctly. Your health and safety should be the primary concern. Never enter into a DIY project that would jeopardize either.)

14. Will you be able to obtain the materials you need? Who will be your source of supply? Will they deliver?

The quality of some of the items you purchase at a big box store is often times lower than the same items you can purchase from building suppliers.

15. Are you attempting to do-it-yourself for financial reasons?

If so, have you looked at all of your costs, including the cost of materials, your time, and the tools you need to purchase? If you are new to the DIY game, you may also want to look at the cost to correct any mistakes you may make—i.e., the damage factor. Will it still be a cost-saving venture?

If you have to take vacation time to do the project, what is the value of what is lost? 

16. If you are trying DIY for the satisfaction of a job well done—can you ensure that the job will be “well done”?

If it doesn’t come out right, how will you feel? Will you be able to afford to redo any unsatisfactory work?

Did you answer YES to some of the questions?

Be honest — How many did you really say yes to? If you answered yes to 8 or more of these questions, NARI says you may attempt a DIY project. But, before you run for the nearest hardware store, revisit those questions you marked “No,” and carefully consider the potential problems you will face in those areas if you proceed with the project.

Hiring a professional, like Leading Edge Homes,  might be your best choice. A remodeling project can be  one of the most important investments that you can make in your home.

Work with an experienced roomologist (contractor experienced in room additions and home renovations) to plan and design your home improvement project. The planning phase is equally important to the completion phase. If you can imagine it, we can design it.

For all of your home remodeling , contact your local certified “roomologist”, Leading Edge Homes. Inc. at 561-795-2551. Want to see some of our work? Visit our website or view our online book.


Todd Perry, a State of Florida Certified Building Contractor and president of Leading Edge Homes, Inc., provided this information.

If you have questions about a home improvement project, call Leading Edge Homes at 561-795-2551 or email Todd at: todd@leadingedgehomes.com and he’ll be happy to share his knowledge with you.

Are You Done Yet – Understanding the Remodeling Process

“ARE YOU DONE YET?” – UNDERSTANDING THE REMODELING PROCESS

No, home remodeling is not like what you see on television - it takes time.

No, home remodeling is not like what you see on television – it takes time.

 

HOW LONG WILL IT TAKE?

As a contractor, my two least favorite questions are “How long will it take?” and “Are You Done Yet?”  Perhaps it is because it reminds me of the long trips in the car when my children were young and they asked the infamous question “Are we there yet?”

To answer the question “how long will it take,” there is no clear cut answer. No two jobs are alike. Construction phases take varying amounts of time.

The outline below is a general guideline of what to expect during a home remodeling experience.  One thing to remember is that you may not see someone at your site daily when you do a home remodeling project.  Scheduling, weather, inspections, and material availability all play a part in how long your project takes to complete.

HOME REMODELING PROCESS / STEPS

If you read through all of the following steps, you will see that there are many moving parts that must be coordinated to complete a project. Leading Edge Homes, Inc. tries to ensure that your home improvement project moves along as quickly as possible, but will never sacrifice quality for speed.  

Please note, not all of the following steps are required for each type of job. Each step is prefaced with an “A” for an Addition and  “R” for a Remodeling / Renovation project.

APRELIMINARY SOIL TESTS / SURVEYS

ARREROUTING WIRES OR PLUMBING

Rerouting of overhead electric, cable TV,  and phone service, and sewer and water supply lines if necessary.

ARDEMOLITION

Any existing structures (roof overhangs, screen rooms, existing concrete, etc.) in the way of the addition are removed.  Land is cleared by machinery if site conditions allow, otherwise it is cleared by hand.

For an interior remodel, the cabinets, walls, floor coverings, and fixtures in the work area are removed.  This creates lots of dust.  Make sure any objects that could not be removed are protected.

Debris is placed in a designated area or in the provided trash receptacle.  Leading Edge Homes, tries to clean up the site daily, however, at times piles of debris are visible.

AEXCAVATION AND SETTING FORMS

The addition area plus at least 3 feet beyond are cleared down to suitable soil.

Fill dirt is delivered to the addition area and compacted.  Please do not remove any of this dirt.  It is needed to create the house pad.

Footers are dug around the addition perimeter and forms are placed into the dirt.

These forms are set in place with precision instruments, and a survey will be taken with them in place.  Do not move or alter them in any way.  Should you accidentally step on or disturb one of these forms, please contact the office immediately so the forms can be rechecked for accuracy before the concrete pour.

A soil density test is conducted.

A form board survey is performed.

AUNDERGROUND UTILITIES

The underground plumbing, electric, and air conditioning pipes are placed in what becomes the slab.  Do not remove or change the position of any of these items.  They have been placed in the precise location in which they are needed.

Separate inspections for each of these trades is performed.  Inspections may not occur on the same day.  All trades must pass inspection before work can proceed.

APOISON THE SOIL

This is the first of two sprayings to prevent termites.  Do not touch the soil!  It is hazardous to your health.

ASLAB FORMATION COMPLETION

Plastic, steel (it may be rusted, but that does not effect the strength of the slab), and recess forms are put into place.

Another inspection is performed.

APOUR THE CONCRETE

Once the pad is formed and passes all inspections, the slab will be poured.  This is a difficult date to schedule.  It is subject to weather conditions (on the date of the pour and on prior days), equipment availability, and the concrete finishing crew’s schedule.

Your patience is appreciated.  We are as anxious as you to complete this phase. If you can’t resist, please wait at least 24 hours after the concrete finishers have left before walking on the new concrete.

Some concrete may squeeze out from under or around the forms.  This is a normal condition.

Loads of concrete may vary in color.  This is a normal condition and does not affect performance.

Cracking may occur during the first 90 days of curing, and later during the first year.  Steel reinforcement has been installed in the slab to reduce the separation of the concrete when it cracks.  (The concrete will be specially prepared if tile is to be installed on it.)

Sudden inclement weather conditions may require protecting wet concrete with a temporary plastic covering.  This may result in an alteration of the finished appearance of the concrete surface.  Do not be concerned.  This does not affect the concrete’s performance.

ABUILD EXTERIOR WALLS AND ROOF

Wood / Steel Framed Construction

The exterior walls are framed with wood and / or steel.

The roof trusses are set, sheathing is attached to the trusses and exterior walls, and the fascia is installed.

It is time for another inspection.

Block / Masonry Construction

The exterior walls are built with masonry block.

The column and beam steel is installed.

The tie beam is formed, where and if needed.

It is time for another inspection.

Wood scraps are fastened over any column clean out holes.

Concrete is poured into the tie beam and columns.

Note: This concrete is a special mix and appears to be watery! Do not be concerned. Its formulation causes it to be extremely strong when dry.

The roof trusses are set, sheathing is attached to the trusses, and fascia is installed.

It is time for another inspection.

AROOF COVERING

The roof is dried in.  Roofing underlayment is attached to the sheathing, and metal drip edge, valley, and “L” flashing is installed.

Skylights (if any) are installed.

It is time for another inspection.

If the final roof covering is tile, more roofing underlayment may be installed, and the tile is loaded on the roof.  Otherwise, the final roofing material is installed on the roof.

A R INTERIOR FRAMING

The window bucks and windows are installed.

The exterior door bucks and doors are installed.

Interior walls are framed and block walls are firred as necessary.

You can now see your room(s).  They may appear smaller than you expected, but will look larger once the drywall is installed.

The rough air conditioning (duct work), plumbing (including tubs), and electric are installed.

It is time for more inspections.

APREPARING THE HOUSE EXTERIOR

Wire lath is installed over exterior sheathing, and in the soffits.

Scaffolding may be present on your job site.  DO NOT allow children to play on it.

Hurricane tracks are installed (if they are embedded in the stucco).

It is time for another inspection.

The exterior is painted, then roof tile, if applicable, is installed.

A R  —   INSULATION

Insulation is installed in the walls and ceilings.

It is time for another inspection.

 

A R     DRYWALL

Drywall is fastened to walls and ceilings.

In most municipalities, it is time for another inspection.

The walls and ceilings are finished.  This multi-step process is effected by humidity, and requires varying amounts of drying time.

Wall and ceilings are spray textured, if applicable.

 

A RINTERIOR FINISHING TOUCHES

Interior doors are hung, and pull down stairways are installed.

Cabinets are installed.

Interior base and case moldings are installed.

Tile is installed on floors and walls, if and where applicable.

The interior is painted.

Shelving, mirrors, countertops, and tub skirts are installed.

The air conditioning equipment and grills are installed.

The final plumbing fixtures and faucets are installed.

The electric switches, outlets and fixtures are installed.

It is time for inspection of all the trades.

 

A EXTERIOR FINISHING

Hurricane hardware is installed.

The flatwork (sidewalks, patio areas, etc.) is formed.  Soil in areas  under roof are sprayed to prevent termites.  Do not touch the soil!  It is hazardous to your health.

Reinforcing steel may, or may not, be placed in the flatwork area.

The flat work is inspected.

The concrete is poured.  This is a difficult date to schedule, due to weather conditions (on the date of the pour and prior days),  equipment availability, and the concrete finishing crew’s schedule.

Your patience is appreciated.

You may walk on the new concrete 24 hours after the pour.  Do not drive on a new concrete driveway for at least one week.

Loads of concrete may vary in color, and will NOT be the same color as existing sidewalk, driveway, or patio areas.  There is no way to control the color variations of concrete.

The final vertical spray for termites is performed.

Any sod replacement and sprinkler repair specified is performed.

A RTHE PROJECT IS ALMOST DONE

Screens are installed in any windows.  The dumpster and portable toilet will be removed from your site.

 

The FINAL BUILDING INSPECTION is performed.

 

The carpeting is installed. This is done after the final inspection because we want no one to walk on your new carpet but you!

A RENJOY YOUR FINISHED PROJECT

Leading Edge Homes thanks you for your patience and hopes you enjoy the changes to your home.

 

If you are considering a home remodeling project or have been inspired by something you have seen on television and want to determine if it can be duplicated in your home, contact Leading Edge Homes, Inc. at 561-795-2551.  We will give you a real, guaranteed price and our best guestimate of how long the project will take.


Todd Perry, a State of Florida Certified Building Contractor and president of Leading Edge Homes, Inc., provided this information.

If you have questions about a home improvement project, call Leading Edge Homes at 561-795-2551 or email Todd at: todd@leadingedgehomes.com and he’ll be happy to share his knowledge with you.

Leading Edge Homes, Inc. specializes in improving your lifestyle through room additions, bathroom renovations, kitchen updates, hurricane-resistant screen enclosures, and more!  In business since 1991, they demolish your stress by building your trust.
Visit the Leading Edge Home’s website or call 561-795-2551 to discover how they can help you with your next home remodeling project in Palm Beach County.

Home Improvement: TV Show Remodeling is Not Reality

REALITY SHOW CONSTRUCTION – “Homeowners’ Funds Essentially Pay the Cost of Creating a Stage Set”

 

Sometimes the truth about home improvement is shocking...

Sometimes the truth about home improvement is shocking…

Back in October, I posted a blog about the “ABC’s” of reality shows and home remodeling. Sadly, a couple from Raleigh, North Carolina did not read the blog! They turned to HGTV network’s “Love It Or List It” last year when they were considering renovating a rental property they had in Raleigh and moving into it with teenage foster children.

“The couple contend that not only were they victims of shoddy work, they also suffered from a breach of contract, unfair trade practices in violation of North Carolina’s general contractor laws and a “bizarre” business model that creates an “inherent conflict of interest” for a production company that makes most of its money on TV advertising, ” according to an article in the Miami Herald.

Furthermore, “The couple allege that ‘Love It Or List It’ did not use a licensed architect to develop renovation plans, that they never were shown houses on the market by any North Carolina licensed real estate agent who had the ability to broker the sale of those homes and were left to put up with ‘disastrous work done by Big Coat and its subcontractors.'”

Reality home remodeling shows should be used for inspiration only.

If you have been inspired by something you have seen on television and want to determine if it can be duplicated in your home, contact Leading Edge Homes, Inc. at 561-795-2551.  We will give you a real, guaranteed price.


Todd Perry, a State of Florida Certified Building Contractor and president of Leading Edge Homes, Inc., provided this information.

If you have questions about a home improvement project, call Leading Edge Homes at 561-795-2551 or email Todd at: todd@leadingedgehomes.com and he’ll be happy to share his knowledge with you.

Leading Edge Homes, Inc. specializes in improving your lifestyle through room additions, bathroom renovations, kitchen updates, hurricane-resistant screen enclosures, and more!  In business since 1991, they demolish your stress by building your trust.
Visit the Leading Edge Home’s website or call 561-795-2551 to discover how they can help you with your next home remodeling project in Palm Beach County.

Home Improvement: When Your House is Telling You It Needs to Be Repaired

PUTTING THINGS OFF NOT WHAT IT IS CRACKED UP TO BE

 

Photo courtesy of @pawsandwatches

Photo courtesy of @pawsandwatches

Many people follow this advice from Mark Twain, “Never put off till tomorrow what may be done the day after tomorrow just as well.”

This philosophy make work fine for doing your laundry – you might have to re-wear some clothes after spraying them with Febreeze. It also might work well for grocery shopping  – you eat cake for breakfast;  it is made with eggs after all, right?

HERE’S AN EXAMPLE OF WHERE THIS ADVICE CAN HURT YOU IN THE WALLET

Home Improvement - House cracks are dangerous copy

Have you noticed cracks in your drywall or on the exterior of your house?  Are the gaps in the cracks getting larger? Do you have cracking walls that extend from floor to ceiling,  sticking doors, sagging floors or pooling water near a slab foundation? These MAY be signs of problems with your foundation. More advanced or severe damage is indicated by wide cracks in exterior walls or even separation of one section of a house.

IGNORING OR DELAYING REPAIRS ON YOUR HOME CAN LEAD TO DISASTER

Here’s why — the longer you wait to treat visible signs of damage, the more severe the damage can become. Left untreated, minor cracks and leaks can turn into serious structural issues that compromise the value and overall health of your home.

Your home’s structural integrity depends on the strength of your foundation. It supports everything else – walls, windows, floors, doorways, roof — so when your foundation is damaged, it can cause serious problems throughout your home.

WHAT CAN CAUSE THE DAMAGE?

One cause of a sinking foundation is improper compaction of the soil when your home was built. If the soil is not compacted properly, over time i will no longer be able to support the weight of your house and cracks will ensue.

Also, like other things in life, your foundation is subject to environmental stress. Expanding and contracting soil, excessive moisture and inadequate drainage are also threats to your home’s foundation. Over time, environmental stress can cause the foundation to shift, crack or settle unevenly.
Improper drainage: The most common sign of poor drainage is water pooling and forming swampy areas near a home’s foundation. Poor drainage can occur as a result of clogged or damaged gutters, or because the land surrounding a home isn’t properly graded away from the structure.

Water leaks under the slab: Slab foundations conceal sewer lines and water supply pipes; when a leak develops in a hidden line, it can cause the soil beneath the slab to deteriorate. This type of problem may cause moist areas in interior floors, or homeowners may notice a sudden spike in their water bills – but more often than not a slab leak will go unnoticed. Leak isolation testing is the preferred method for detecting slab leaks.

Tree root intrusions: Large trees can cause foundation problems as roots grow through the soil underneath the home. The intruding roots can exert significant pressure on under-slab water pipes and foundations. They can also leech moisture from the ground, causing soil to contract away from the home.

HELP ME I’M SINKING

A homeowner in Wellington contacted Leading Edge Homes because he wanted us to investigate the cracks and separation he was seeing on the exterior of his home.
Unfortunately for him, the investigation determined that the soil beneath the corner of his house was not compacted at all.  The soil engineers gave the compaction a rating of “10” out of 100, where at least and “95” is required before a structure can be built on top of the soil.

WHAT NEEDS TO BE DONE

The exterior remediation includes pressure grouting beneath the foundation under the watchful eye of a structural engineer.  A special concrete mixture is used to solidify the soil beneath the house.  In addition, part of the exterior wall will be opened up to allow the hollow block cells to be reinforced with steel then poured solid with concrete.

WHAT CAN HAPPEN INSIDE THE HOME

Sadly, the cracks allow for water intrusion.  Several years ago Leading Edge Homes had to do a similar repair for another homeowner in Palm Beach County. They ignored a musty smell in a bedroom for a long time, which turned out to be mold. The exterior cracks and sinking foundation allowed water to get inside the home.

In that case, the homeowner had to have specialized mold remediation performed which included removing the drywall, flooring, and even some of the furniture.

Ignoring the warning signs was quite costly.

LESSONS LEARNED

Don’t put blinders on if you see wall cracks thinking that what you don’t look at won’t bother you. Call in the experts at Leading Edge Homes and we’ll determine if the cracks are cosmetic or structural. It is easier and less costly to treat a problem early rather than after severe damage has occurred.

QUESTIONS?

If you have questions about your home, a home you are purchasing, the design process for building a home, or a project you are considering, contact your local design-build contractor, Leading Edge Homes. Inc. 

For all of your new home, home remodeling and inspection needs, contact your local certified “roomologist”, Leading Edge Homes. Inc. at 561-795-2551.

Want to see some of our work? Visit our website or view our online book.


Todd Perry, a State of Florida Certified Building Contractor and president of Leading Edge Homes, Inc., provided this information.

If you have questions about a home improvement project, call Leading Edge Homes at 561-795-2551 or email Todd at: todd@leadingedgehomes.com and he’ll be happy to share his knowledge with you.

Home Improvement: BUYING A HOME – HIDDEN SAFETY DANGERS

JUST BECAUSE IT WORKS – DOESN’T MEAN IT IS SAFE

Leading Edge Homes -  Just Because It Works Doesn't Mean It is Safe

When buying a house – make sure it is inspected to meet all building codes.

BUT IT WORKS…

Last week I did a home inspection for a couple who have signed a contract to purchase a home in Palm Beach County.

The seller did not appreciate my thorough work, and called me over the weekend to say “but it works.”  Just because something works, doesn’t mean it is safe and complies with the building, electric, plumbing or mechanical codes.

ELECTRICAL SHOCKS ARE NOT A LAUGHING MATTER

If your electric outlets are not properly grounded, you can be in for the shock of your life. Electricity can pass through your appliances, or anything you plug into your outlet, directly into you. One clue that an outlet may not be properly grounded is that computers and / or appliances may not work when plugged in.

Other times, you may just get shocked when using something that was plugged into an ungrounded outlet.  Unfortunately, I know first hand.  It happened to me at a job site.  Lucky for me, I wasn’t injured.

But the violations I found for the buyer could be a shocking experience for him or someone at his new home.

SOME OF THE VIOLATIONS

It May Be A Shocking Experience

Many of the violations we found, although they may not inhibit the function of the electric can cause electrical shock.

Problem 1 – Missing Breaker Slot Covers

Missing breaker slot covers are an electric shock risk.

Missing breaker slot covers are an electric shock risk.

Problem 2 – Water Heater “Whip” Requires a Strain Relief Strap

Leading Edge Homes - Missing Strain Relief Strap

Missing strain relief strap can cause “accidental” damage to the water heater wiring.

Problem 3 – Pool Pump is Missing Ground Wire

Leading Edge Homes - Missing Ground Wire

This is extremely dangerous and an accident waiting to happen. Don’t swim in a pool where the pump is not grounded.

This shocking experience can happen to you…

Look what happened to these young children (this video is graphic) when a pool was not properly grounded.

Problem 4 – There is a Hole in the Wall and It is For the Electric

Leading Edge Homes - A Wire Through the Wall

The hole in the wall to get electric power is not only a violation of the electric code, it is an invitation to insects and water to get inside your home!

If you want to run power to something that is outside of your house, drilling a hole in the exterior wall to run a plug through it is not the way to do it!

Neither is painting the wire to match the exterior color a good way to hide it from the trained eyes of a home inspector.

IF IT AIN’T BROKE DON’T FIX IT – NOT!!!

After more than 25 years of serving South Florida, I have seen many things.  Even when my daughter bought her first home, I found many electrical code violations and told her she would need to have the items repaired.

The seller would not negotiate on the price and I explained to her she had to consider the repairs as part of the cost of the home.

My recommendation to the buyer who asked me to do the home inspection is to negotiate with the seller. Only the buyer can determine if they want the home as-is, if they want to do the repairs themselves, or if they will allow the owner of the home to do any of the repairs.

Although the seller and his real estate agent want to argue that the electric works, the buyer must remember – safety first.  The main purpose of codes is to define the minimum, SAFE way of doing things.  Can anyone really argue against life safety?

If you want a professional remodeling experience or a home inspection with a home remodeling expert view, contact your local design-build contractor, Leading Edge Homes. Inc.

Want to see some of our work? Visit our website or view our online book.


Todd Perry, a State of Florida Certified Building Contractor and president of Leading Edge Homes, Inc., provided this information.

If you have questions about a home improvetment project, call Leading Edge Homes at 561-795-2551 or email Todd at: todd@leadingedgehomes.com and he’ll be happy to share his knowledge with you.

Home Improvement: Common Mistake 2 – An “A” Rating by the Better Business Bureau Means a Company is Reputable

Common Mistake 2 – An “A” Rating from the Better Business Bureau Means A Company is Reputable

 

BBB - Reputable

Yesterday, while reading articles on the internet, I came across this one:

Slammed by the government, A-rated by the Better Business Bureau

on the CNN Money website.

It is a warning to all people who believe that an “A” rating from the Better Business Bureau means a company is reputable.

What is Leading Edge Home’s Rating?

Leading Edge Homes, Inc. is often asked, what is your Better Business Bureau rating? We used to have an “A+” rating until the Better Business Bureau only rated “accredited” businesses.

Not having a rating doesn’t mean we are not a reputable company. It means…

Leading Edge Homes Refuse to Pay to Play

A business only gets accredited if they pay an annual fee. In our experience (we were once a member), once a business is accredited, it gets an “A” rating, and then has the “privilege” of using the Better Business Bureau logo on all of its advertising.  The BBB does not do an initial, thorough investigation of a company and does not re-investigate a company before renewing their membership.  It seems as though they are only interested in collecting money.

According to the CNNMoney article, [The Better Business Bureau] says that its ratings are not endorsements and that they don’t mean that a business’ products or services have been evaluated. Instead, the organization told CNNMoney in a written statement that the ratings represent the “BBB’s opinion about a business’s trustworthiness and how it is likely to interact with its customers.”

Yet, millions of American consumers are counting on them to be reliable and reputations of businesses all over the country are depending on them. Last year alone, company ratings were viewed on the BBB website more than 165 million times — a 25% jump from 2013.

Excerpt from the article, Slammed by the government, A-rated by the Better Business Bureau, relating to Home Remodeling and Home Improvement:

Online ratings, real-life consequences

Michigan resident Christopher DiPiero says he chose Jack’s Wholesale Windows & Design to replace the windows in his Michigan home five years ago based on its A rating from the BBB. But he claims the $5,000 job turned into a nightmare when the new windows he ordered were too small and improperly installed.

The BBB 'could care less about consumers'
The BBB ‘could care less about consumers’
 

DiPiero says Jack’s refused to replace them so he turned to the BBB. After months of asking for help through the BBB’s online complaint process with no success, he sued the company and ended up winning a more than $20,000 judgment (including attorney’s fees), in part because the judge found that Jack’s had broken a federal warranty law. He notified the BBB about the ruling but says the organization still did nothing to help or warn other consumers by including the ruling against Jack’s on its website or factoring it into its grade.

So DiPiero turned around and sued the BBB itself, alleging that the nonprofit violated consumer protection laws by allowing paying members to retain membership and high grades even when they broke the organization’s own rules. But judges threw out his case because no consumer transaction took place between DiPiero and the BBB, and the state supreme court declined to hear the case.

“The Better Business Bureau is 100% a fraud,” said DiPiero. “They’re not doing what they’re saying they’re doing in terms of making sure these businesses are credible.”

The owner of Jack’s, Jack Tilka, blamed a personnel issue and said he regrets that Jack’s didn’t do more to resolve DiPiero’s grievances sooner. But he says he tried to offer DiPiero a full refund during court proceedings.

better business jacks window

Jack’s Wholesale Windows, in Schoolcraft, Michigan.

The BBB has come under fire for allegations of unfair ratings and unethical practices in the past. In 2010, the Connecticut Attorney General likened its membership program to a “pay to play” scheme after a local bureau gave an annual award for business ethics to a company that was under investigation by his office. When the organization vowed to address the issues, which included eliminating a policy that barred non-members from earning A+ ratings, he backed down.

Read the full article Slammed by the government, A-rated by the Better Business Bureau to see the full CNN investigation.

In case you missed it:

Common Mistake 1


 

Todd Perry, a State of Florida Certified Building Contractor and president of Leading Edge Homes, Inc., provided this information.

If you have questions about a home improvement project, call Leading Edge Homes at 561-795-2551 or email Todd at: todd@leadingedgehomes.com and he’ll be happy to share his knowledge with you.

Leading Edge Homes, Inc. specializes in improving your lifestyle through room additions, bathroom renovations, kitchen updates, hurricane-resistant screen enclosures, and more!  In business since 1991, they demolish your stress by building your trust.
Visit the Leading Edge Home’s website or call 561-795-2551 to discover how they can help you with your next home remodeling project in Palm Beach County.

 

HOME IMPROVEMENT: Common Mistake 1 – Listening to the Wrong People

BIG MISTAKES HOMEOWNERS MAKE WHEN DOING A HOME IMPROVEMENT PROJECT – PART 1

 

Just because someone is your relative, friend, or thinks they are well versed in construction, doesn’t mean they know the answers to your remodeling questions or problems.

Just because someone is your relative, friend, or thinks they are well versed in construction, doesn’t mean they know the answers to your remodeling questions or problems.

Listening to the wrong people.  

It never ceases to amaze me how many people take advice on their construction and remodeling project from people who are totally unqualified to give this critical advice.

Quite often, when I see construction messes (as many as three in one month) and I ask where they got the idea to do this or that, I inevitably hear things like:

My brother-in-law told me to do that.  He used to do work like this on the side over summers when he was in college 35 years ago.

I asked the guy in the office next to mine.  He did the same thing to his home when he lived in Wisconsin..

I read an article by so-and-so that said we should….

Everyone Has An Opinion

Everyone’s got an opinion on what you should do with your remodeling dollars.  “Do it yourself” or “Hire the subcontractors and run the project yourself”, etc.  Just because someone is your relative, friend, or thinks they are well versed in construction, doesn’t mean they know the answers to your remodeling questions or problems.

Call Someone Qualified

If you’ve got an idea or a thought about improving your home, call someone qualified to answer your questions.

 

Todd Perry, a State of Florida Certified Building Contractor and president of Leading Edge Homes, Inc., provided this information.

If you have questions about a home improvement project, call Leading Edge Homes at 561-795-2551 or email Todd at: todd@leadingedgehomes.com and he’ll be happy to share his knowledge with you.

Leading Edge Homes, Inc. specializes in improving your lifestyle through room additions, bathroom renovations, kitchen updates, hurricane-resistant screen enclosures, and more!  In business since 1991, they demolish your stress by building your trust.
Visit the Leading Edge Home’s website or call 561-795-2551 to discover how they can help you with your next home remodeling project in Palm Beach County.

HOME IMPROVEMENT: BEING YOUR OWN GENERAL CONTRACTOR CAN COST YOU

So You Want to Be Your Own Contractor

Are you sure you want to be your own general contractor?

IT WILL BE LESS EXPENSIVE TO DO THE WORK YOURSELF — REALLY?

One of the most common misconceptions about home remodeling is that it will be less expensive to do the work yourself or act as your own general contractor.

THINGS TO CONSIDER BEFORE DOING A DIY HOME REMODELING PROJECT

There are many things to consider before beginning a home remodeling project on your own.

SUBCONTRACTOR LICENSE VERIFICATION

First, you need to verify that every subcontractor or tradesmen you hire has the correct license and carries insurance.  If a person does not have Worker’s Compensation Insurance, or an exemption, then you are liable for their lost wages and medical bills if they get hurt while working on your home.

WHAT IF THE TRADESMEN DAMAGE YOUR HOME?

What happens if one of the tradesmen damages your home?  Your homeowner’s policy will not cover the damage caused by them.  A general contractor carries both general liability and builder’s risk insurance policies to protect you.

PERMITS… PERMITS… PERMITS

Although you can typically pull a building permit for your job if you live in a single family home, will the subcontractors you hire be able to pull their permits?  If you live in a multi-family dwelling, you will not be able to pull your own building permit.

Failure to pull a permit can cost you three times the original cost of a permit if the building department catches you.

If you decide to pull your own building permit, you will have to schedule your inspections, may need to take time off from work to meet with building inspectors, and you will have to take responsibility for all the work performed on your home.

WILL YOU BE AVAILABLE FOR INSPECTIONS? – TAKE A VACATION DAY

You may have to rely on the electrician, plumber, mechanical contractor, and roofer to pull their own permits and schedule their own inspections.  You still may have to take time off from work to make your house available to them and their building inspectors.

How much is your time worth?  When you schedule subcontractors and inspectors to come to your home you must ensure access to your house

BUILDING CODES… HOW MUCH DO YOU KNOW?

Do you know the latest building codes?  If you do not build to the current codes or hire subcontractors who do not build to the current Florida Building Codes, you could end up wasting money having to redo work.

PRICING…  YOU WILL PAY RETAIL FOR YOUR SUBCONTRACTORS

You may think you are saving money by contracting with trades directly, but they have multiple sets of prices.  One for contractors they work with all year long, one for the occasional contractor, and one for the public.   The public pays the highest price.

WHICH COMES FIRST… THE CHICKEN OR THE EGG?

It is critical to know the order in which subcontractors need to perform their work.  If you get the order wrong, you may need to remove a subcontractor’s work.  This will not only cost time, but money as well.

These are just a few of the potential issues that you may run into if you decide to act as your own general contractor.  Before following this path, consider the risks, the time you may waste, the monetary losses you could face, and the added stress of completing your home remodeling project.

 

Todd Perry, a State of Florida Certified Building Contractor and president of Leading Edge Homes, Inc., provided this information.

If you have questions about a home improvement project, call Leading Edge Homes at 561-795-2551 or email Todd at: todd@leadingedgehomes.com and he’ll be happy to share his knowledge with you.

Leading Edge Homes, Inc. specializes in improving your lifestyle through room additions, bathroom renovations, kitchen updates, hurricane-resistant screen enclosures, and more!  In business since 1991, they demolish your stress by building your trust.
To ask Todd a question, contact him at 561-795-2551 or visit the Leading Edge Home’s website to discover how they can help you with your next home remodeling project in Palm Beach County.

Hiring a Home Remodeling Professional: 1 in 5 Seniors Victimized By Scams

DON’T BE A VICTIM OF FRAUD

Nothing makes our blood boil more than seniors, or anyone else, be scammed by “contractors.”

1 in 5 Victimized by Scams

According to a recent article in the Palm Beach Post, 1 in 5 seniors have been victimized by scams… including home improvements.

The Knock on the Door Scam

One story sited in the article talked about a 92 year-old woman who was “offered what sounded like a good deal to repave her driveway.” She was told, by the woman who knocked on her door (RED FLAG) that her family’s business was finishing a job down the street, had materials left over, and could give her a low price.  But all they did was take up front fees and did no work.  This story is a common one.

The Pay Up Front Scam

Here’s another one about a woman who paid for her kitchen to be remodeled by an unlicensed contractor who paid up front and was left with nothing in her kitchen. The victim paid everything up front and then was asked for more money. This is what she was left with.

Press on the picture below to hear the victim’s story!

 

Unlicensed contractor arrested

Only Hire A Licensed Contractor

For your safety, financial well-being, and to get your home remodeling project done properly… only hire a licensed contractor

 

 

If you have questions about any home improvement project, please call Leading Edge Homes at 561-795-2551 or email me at: todd@leadingedgehomes.com and I’ll be happy to share my knowledge with you.

Leading Edge Homes, Inc. is a Florida certified building contractor specializing in improving your lifestyle through room additions, bathroom renovations, kitchen updates, hurricane-resistant screen enclosures, and more!  In business since 1991, they demolish your stress by building your trust. Contact them at 561-795-2551 or visit their website to discover how they can help you with your next home remodeling project in Palm Beach County.

HOME IMPROVEMENT: What to Expect When Remodeling

Ten Things to Expect When Remodeling

Leading Edge Homes - Remodeling Dreams

Home improvement projects don’t happen overnight like they do on television. Know what to expect before you begin the process.

Dust.

Even when temporary plastic sheeting walls are erected, a fine layer of dust and dirt will still get passed it. Remember to change the air filters on your HVAC system often.

Noise.

There is no way to get around it – from circular saws to air guns and compressors, construction is noisy. Plan to take a daytime nap somewhere else or invest in a good set of ear muffs if the noise will bother you.

Soaring highs.

It may be the demolition of those ugly kitchen cabinets you’ve hated for years or the installation of drywall signaling a milestone toward completion. Celebrate them.
A few sighs. You may become tired of making so many decisions or writing large checks. Don’t be discouraged, it will be worth it when the project is complete.

 

The unexpected.

Lead based paint, crooked existing walls, or a cracked tie beam. No, you won’t be laughing but neither will the contractor.

Change orders.

You may want to upgrade materials or add to the scope of work. Yes it will cost more and the project may take longer, but you will be enjoying the new or remodeled area for years to come.

Cash concerns.

You may start getting upset over the amount of money you are spending, especially if you have made many change orders. A good rule of thumb is to set aside a minimum of 10% of the project cost for extras. Doing so will help alleviate some of the stress.

Delays.

Rain storms, sub-contractors not showing up, materials on back order – the list is endless. Construction is far from a perfect world. You need to be resilient.

Decisions.

Where do you want the switches, how high should the fixture be hung, oil-rubbed bronze or chrome? Count on lots of questions. Your selection of a contractor is just the first of many decisions you will have to make.

A party.

When everything is complete, you are going to want to show off your project. It’s fun for both you and your guests to see a beautifully finished home.

 

If you have questions about any home improvement project please call Leading Edge Homes at 561-795-2551 or email me at: todd@leadingedgehomes.com and I’ll be happy to share my knowledge with you.

Leading Edge Homes, Inc. is a Florida certified building contractor specializing in improving your lifestyle through room additions, bathroom renovations, kitchen updates, hurricane-resistant screen enclosures, and more!  In business since 1991, they demolish your stress by building your trust. Contact them at 561-795-2551 or visit their website to discover how they can help you with your next home remodeling project in Palm Beach County.
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